Leadership Communication
When Good Intentions Aren't Enough: The Language Gap in Workplace Disagreements
Good intentions alone are not enough to navigate workplace disagreements effectively. While many people believe they are open-minded, others can only respond to what is actually expressed through words and actions. Research shows that using specific language to signal curiosity, acknowledge others, and hedge certainty significantly improves how we are perceived. Mastering the language of disagreement is key to building trust and collaboration.
Andrés Jiménez
January 21, 2026